OUR GOAL: To provide resources for seniors and caregivers that will improve the health and overall well-being of the aging population in the Great Lakes Bay Region.

A grievance is a complaint, either written or oral, expressing dissatisfaction with the services or the quality of your care provided by Great Lakes PACE. You may file a grievance with any PACE staff member at any time. Grievances can be filed in person, fax, mail, or telephone. To file a grievance by telephone or for status updates and process questions regarding a filed grievance, please contact our Quality Manager at  (989) 272-7610. Or deliver in person or by mail: Quality Manager, Great Lakes PACE, 3378 Fashion Square Blvd, Saginaw, MI 48603.

Get access to forms and complete information on grievances.